What Information We Collect and Why
When you create or access your mexwin288 account, we collect the details needed to verify your identity and process transactions — your name, email address, date of birth, and the e-wallet identifier you register, whether that is a DANA, OVO, or GoPay account number. We also
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record transactional data: deposit amounts, withdrawal requests, and the payment rail used for each movement. This helps us match your wallet records accurately and flag any mismatches before a withdrawal clears. On the device side, we log your IP address, browser type, and session timestamps. This
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data is used to detect unusual login patterns — for example, an access attempt from a location that does not match your usual session in Jakarta. We do not sell or rent your personal data to third-party marketers. Data shared with payment processors such as DANA,
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OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Retention periods vary by data category: account identity data is held for as long as your account remains open plus the minimum period required under applicable law; transactional records follow a
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separate schedule based on financial record obligations. You may request a copy of the data we hold on you at any time through our support channels.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.